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Why is there no scale build up?
Water heaters in the market use coils which are immersed in the water, directly heating the water. American Hometec’s Coilless TechnologyTM uses quartz tubes with a semi-conductor coating to convert electricity to heat and then transfer that to the water instead of directly heating water. Direct heating causes heat spots which enables scale build-up.
Can I install one unit and supply my entire family’s needs?
Yes. You will need to size according to your family’s hot water usage needs. However, for water savings, you will want to go with point-of-use installation instead of a whole-house installation. If you are building a new house this will save you even further on reduction of hot water distribution pipes.
What is the power requirement?
Depending on the amount of hot water to be supplied, the power ranges from 4.2kw/20amps to 34kw/150 amps. A wide selection of units ensures your needs are met.
May I install this myself?
Unless you are familiar and comfortable with electric code and installation, and you are also handy enough for plumbing installation, American Hometec recommends that you hire a professional electric/plumbing contractor.
What are the savings?
For an approximate range of savings, see the US Department of Energy’s website at www.energy.gov. Energy savings range from 8% to 50% when changing from a tank to tankless water heater.
Do you have a distributor in my area?
For distributor network info or if you are interested in becoming a distributor, please email to Distributor@AmericanHometec.com
What is the price of the unit?
Distributor pricing depends on volume. For distributorship opportunity, please email to Distributor@AmericanHometec.com. Retail pricing are decided by each retailer. American Hometec try to position its products competitively.
Where is your company based?
We are based in Wilmington, DE, USA.
How do electric tankless compare to gas tankless?
Electric tankless do not require expensive vent piping. Electric tankless are suitable for point of use installations. Electric tankless units work for low flow applications that do not meet min flow requirements for a gas tankless unit to ignite and begin heating. Electric tankless units are more efficient (95%-99% vs. 75%-82%) but in some regions, gas cost is lower than electricity. The lower cost of gas sometimes negates the efficiency advantage when comparing operation energy costs. Both electric and gas tankless heaters save energy when compared to tank water heaters.
If I want to add an additional bathroom, may I just add one unit and leave the current tank where it is for now?
Yes. That is a perfect situation for a tankless installation. If you don’t want to change the whole house hot water supply to tankless, you can keep whatever portion you want to be supplied by your existing tank water heater.
Are you selling directly to consumers?
No. American Hometec only sells through our established professional sales channels.
Are you selling online?
No. American Hometec does not sell directly to consumers.
Do installers need special knowledge and training from your company in order to know how to install your unit?
An American Hometec certified installer is preferred and recommended. However if the installer is professionally trained to install electric tank water heaters it is possible that the installer have enough knowledge and skill to install electric tankless. Installation of tankless water heaters requires calculation of load requirements, correct installation of power line(s) and hot/cold water piping. This is similar to a tank installation except the amount of power needed to be connected with the tankless unit is larger.